Recent Posts

Charlotte, Huntersville, Cornelius, and Davidson 24 Hour Emergency Water Service

11/5/2018 (Permalink)

SERVPRO of North Central Mecklenburg County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 704-596-9700

We understand that when you call us, you may be feeling stressed and concerned. You need an expert to guide you through this crisis. SERVPRO of North Central Mecklenburg County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Central Mecklenburg County

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


10/26/2018 (Permalink)

Mold is a fungi and it’s is everywhere in nature. There is mold in the outside air we breathe. The issue with mold indoors is the type of mold that has developed and its concentrations.  

When an environment contains the right amount of nutrients, moisture, and oxygen with ideal temperatures, mold growth can occur. Mold thrives between 60-90 degrees Fahrenheit.  Mold enjoys the humidity of Charlotte.

Mold uses cellulose materials as nutrients for its growth. Some forms of cellulose materials that exist in an indoor environment include the following:

  • Drywall
  • Paint
  • Wallpaper
  • Wood Members
  • Insulation
  • Hardwood Flooring
  • Carpet
  • Clothing
  • Food

Mold is typically fuzzy or wooly in texture with colors ranging from black, green and brown to yellow, gray, pink and white.

The type of mold that exists in an indoor environment cannot be determined by the naked eye.

An on-site inspection by a  professional will help develop a proper course of action. We proudly service the Charlotte area as well as the Huntersville, Cornelius and Davidson areas. We listen to your concern's, be it young or old family members, pets, or other limiting factors. We are here to help at (704)-596-9700

Mold vs. Health

10/22/2018 (Permalink)

How mold can affect your health?

The effects of mold on individuals varies. Our body is constantly battling various intruders and one of those intruders is mold. While many people have strong immune systems to battle these intrusions, even the healthiest individuals suffer from adverse health effects from mold due to one of the following:

  • Mold Allergies 
  • Weak or Undeveloped Immune System 
  • Exposure to High Concentrations of Mold
  • Exposure to Toxic Mold 

Some indoor molds have the ability to produce mycotoxins, which are toxic byproducts produced during metabolism. Symptoms caused by mycotoxins vary depending on the type, amount, and duration of exposure. Mycotoxicoses can result in acute toxicity, causing a rapid onset and obvious symptoms of toxic response, or chronic toxicity, caused by low dose exposure over a long period of time, typically resulting in cancers and other irreversible effects. In either scenario, the mycotoxins can enter the body via ingestion, skin contact, or inhalation.

We at SERVPRO of North Central Mecklenburg County are trained in the removal of mold. We are here to help answer questions you may have and to offer sound practical advice. Call us at (704)0596-9700

SERVPRO of North Central Mecklenburg County


Indoor Mold, How much do you really know?

10/20/2018 (Permalink)

An indoor mold problem can show itself in different ways. Some common indicators include:

  • Visible mold growth
  • Musty or moldy smell
  • Staining/discoloring of the ceiling or walls (water damage stains)
  • Known leak or water damage (within the past few years)

Any of the above should bring about concern with property owners or occupants as they can be an indicator of an indoor mold problem.

Unfortunately, while these conditions should warrant a reaction, many people don’t react until their health or the health of someone they know is impacted.

Despite the indicators, addressing a potential mold problem is important. The first step in this process is to verify whether or not you actually have a problem and, if one is present, the size of the problem.

Several environmental inspection companies are available to investigate a property to determine if a harmful mold growth and environmental contamination exists. During the property inspection, samples of the air and surfaces may be taken during the mold testing process. These samples should then be analyzed by an independent third party lab to detect the presence or absence of mold growth within the area in question.

 If the investigation of the property concludes that the indoor environment is unsafe, mold remediation should be pursued. It is not recommended that mold be remediated by a private party, regular contractor, or maintenance worker as this can exacerbate the problem. The best choice for mold remediation is a professional mold remediation or damage restoration company that is experienced and certified in environmental remediation and decontamination such as SERVPRO of North Central Mecklenburg County.

SERVPRO of North Central Mecklenburg County

Charlotte Residents: We can help with you Water & Fire Needs

10/15/2018 (Permalink)

General Charlotte Residents: We can help with you Water & Fire Needs Big Job? Small Job? We are ready when you call!

SERVPRO of North Central Mecklenburg County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Charlotte, Cornelius, Huntersville and Davidson NC. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 at 704-596-9700

Residential Services

Whether your Charlotte home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Charlotte, Huntersville, Cornelius or Davidson commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Restoring Your Lake Norman Commercial Property After Water Damage

10/15/2018 (Permalink)

Flooding and water damage events at Charlotte or Lake Norman commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

About SERVPRO of North Central Mecklenburg County

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Davidson and Cornelius Smoke and Soot Clean up

10/15/2018 (Permalink)

Fire Damage Davidson and Cornelius Smoke and Soot Clean up Smoke & Soot damage can cause a pervasive odor in your home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central Mecklenburg County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 704-596-9700

Mold or Mildew?

10/15/2018 (Permalink)

Is it Mold or Mildew?

This is a common question we at SERVPRO of North Central Mecklenburg County hear daily. You see it growing in your shower or around your window sills and pass it up as mildew, right? But what is the difference between mold and mildew, if anything, and is one more worthy of concern versus the other?

First of all, let’s set the record straight: Mold and mildew are both growths of fungi and are in many ways the same.

In science, mildew is actually a type of disease that impacts plants.

In everyday usage, the difference between mold and mildew is in their appearances and the surfaces they are found growing. Mildew is typically lighter, cottony, powdery and gray or white in color.

Mold is usually a ticker or furry in texture and black, green, orange or red in color. While mildew is typically a plant disease, mold grows anywhere it can find a source of moisture and food. Since mold feeds off of organics matter and most building material is composed of organic materials, the growth found indoors on walls, ceilings and floors is considered to be mold.

Charlotte residents, What do you know about MOLD?

10/10/2018 (Permalink)

Mold Remediation Charlotte residents, What do you know about MOLD? Mold Issues- Call a PRO

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of North Central Mecklenburg County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of North Central Mecklenburg County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  We deal with it on a daily basis. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 704-596-9700 and follow us on Facebook

We at SERVPRO of North Central Mecklenburg County want to help you prepare for Hurricane Season

10/10/2018 (Permalink)

-Make sure you have bottled water, a first aid kit, flashlights,  a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler’s checks.

  -Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

 -Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, e-mail it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information – the name of your company and agent, policy number and contact information.

 -Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

 -Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

 -Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners’ insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!