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Mecklenburg County Fire and Soot Mess? What To Do? Call SERVPRO!

1/13/2020 (Permalink)

side view of SERVPRO pickup service vehicle parked When this SERVPRO Service Vehicle Is Parked on Your Mecklenburg County Property--You Know Help for Fire and Smoke Damage Has Arrived!

Approaches for Cleaning Smoke Residues in Mecklenburg County

Beginning with the point of ignition, the effects of a fire loss incident lessen the farther away from this point that you get in a Mecklenburg County home. While concentrations of ash and soot might be the strongest at the origin of the blaze, adjacent rooms and areas to this damaged region can experience a lower buildup of soot and smoke residues. Effective cleaning of these areas begins with the right process to loosen the buildup with mechanical actions.

Because not all fire damage in Mecklenburg County homes is the same or the same level of severity, the process to clean and restore these areas varies multiple times in the same residence. Building an understanding of the best agitative cleaning practices to reduce the severity of buildup on surfaces and contents can maximize the efficiency of our SERVPRO professionals working in the house.

Each level of debris buildup (mild, medium, and heavy) has different techniques, tools, and processes. Mild agitation is ideal for when soiling is not thick and overwhelming. This level of damage would often be in nearby rooms to the origin point of the fire. Breaking up the sediment and residues can make later cleaning practices with foam, wiping, or media blasting methods more effective.

•    Feather Dusting – Hard surfaces can sometimes benefit from feather dusting to loosen or even remove excess residues.
•    Vacuuming – Smoke particles and soot can get vacuumed from surfaces with a HEPA filtered machine. The attachment brush can also help to break up surface residues.
•    Brushes - Paintbrushes can do a lot for a softer removal of set in residues without damaging the underlying material.
•    Compressed Air – Using pressurized air can have a direct effect on the buildup of wastes. This practice is not always the best for our SERVPRO team; however, as it can move loose particles into crevices and areas that are more challenging to reach.

As challenging as fire loss incidents can become, the right cleaning approach can help to protect many of the exposed surfaces. Our SERVPRO of North Central Mecklenburg County team has the equipment and personnel to make fire losses, “Like it never even happened.” Give us a call today at (704) 596-9700.

Water Damage Incident In Your Charlotte Home

1/12/2020 (Permalink)

water damaged property Controlled demolition helps restorers focus on deeply affected areas while salvaging many materials.

Demolition, not Destruction When Restoring Water Damage Incident in a Charlotte Home

Water intrusion that causes deterioration of materials can be a challenge to address. Away from the physical challenge of restoring or replacing the materials, which a professional team like SERVPRO handles easily, the cost may be higher than what the homeowner, or the insurer, is willing to pay. One way to cater for the interests of all involved parties is through controlled demolition, which helps reach the affected areas without causing unnecessary damages.

During a water damage incident in Charlotte, a leak in the pipes supplying a kitchen sink left water within the construction assembly of the countertop holding it. Due to the passage of time, the water also found a way through the surrounding laminate floor, affecting the fiberboards. For the homeowner, removing the water and restoring the affected materials with minimal damages was the main priority. SERVPRO technicians are well versed with controlled demolition, which helps open up such assemblies for drying and removal of unsalvageable materials.

Among the items, we could save included the Corian countertop, its main assembly parts such as the framing, and side panels. Careful disassembly, including lifting and moving the heavy countertop surface away before focusing on the panels, helped limit the chances of damaging them. Once disassembled, our SERVPRO technicians wet vacuumed the area to remove water remnants before setting up air movers and a dehumidifying unit to complete the drying process.

The way laminate floors are made makes it hard to restore them after a water loss, especially when there is deep moisture penetration. A typical floor has a high-density fiberboard laminated with a vapor retardant at the top and bottom. On scoping the area with moisture meters, we realized the intrusion penetrated some of the boards, necessitating the removal. Luckily, it affected just a small section around the countertop so we could focus on that area saving the homeowner money.

Controlled demolition helps restorers focus on deeply affected areas while salvaging many materials. Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 to help. We’re Faster to Any Size Disaster.

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Charlotte Flooding Got You Down? SERVPRO Can Lift You Up with Swift and Efficient Restoration Services

12/22/2019 (Permalink)

green tarp covering damaged shingled roof Storm Damage Mitigation by SERVPRO for Charlotte Property Owners

Mixed Wintry Precipitation Means Storm Damage in Charlotte

Heavy rains and high winds can share center stage with sleet and snow in Charlotte as we move through the last weeks at the end of the year. When torrential precipitation pounds down with temperatures dipping nearing freezing, your home risks exposure to significant storm devastation. Saturated ground coated with an icy mix accelerates overland flooding and seepage into crawl spaces and foundations as wet moves to the dry construction and space inside your lowest levels.

First We Secure

When storm damage in Charlotte comes lapping up your basement stairs or through a hole smashed through your roof by an ice-covered branch, you need a reliable emergency response. After we assess safety risks such as submerged debris or live electricity, our crew works fast to tarp over or board up breaches in your home’s exterior.

Second We Extract

Floodwaters can rain down from above, flow in from the surface, or ooze through the surrounding ground. A rapid removal of fluids is essential as porous building materials deteriorate quickly, and secondary damage like mold growth can gain hold within a 24 to 48-hour window. SERVPRO's service vehicles contain submersible pumps and both truck-mounted and portable extractors. If the electricity is temporarily unavailable because of the storm, our gas and generator-powered equipment prevents delays in water extraction.

Third We Manage Contamination

Storm damage leads to water damage which nearly always complicates with significant amounts of contaminants. Household, road and landscaping chemicals, infectious wastes, other microbial infestations, and hazards like asbestos and lead can all join the mix. SERVPRO crews are familiar with local hazardous waste containment and disposal mandates, ensuring the dangerous fluids and debris we capture, bag, or otherwise secure are lawfully managed. Our crews clean contaminated surfaces with appropriate products using industry best practice methods. Sanitization with EPA-registered products makes your living spaces safe to inhabit.

Finally We Dry

SERVPRO employees are scientist-like, masters of psychrometry, the theory and application of efficient structural drying. Using a range of moisture detection and metering tools to collect data, we establish drying goals. Air movers, heaters, and dehumidifiers each add a drying element. Our technicians evaluate the needs and position the equipment to achieve the right balance for effective drying. Monitoring and adaptations throughout the project eventually deliver a clean, sanitized, and dry home to you and your family.
The trained and well-equipped team at SERVPRO of North Central Mecklenburg County is poised to help your recovery from storm damage. Call us 24/7 at (704) 596-9700. We’re Faster To Any Size Disaster.

SERVPRO Knows Charlotte Property Owners Rely on Our Fire Damage Restoration Services for Great Results

12/15/2019 (Permalink)

yellow warning tape Fire Line Do Not cross Charlotte Homeowners Expect SERVPRO to "Walk the Line" and Mitigate Fire Damage

Overview of Professional Fire Damage Response in Charlotte

When your Charlotte home experiences a fire loss, it is understandable that you want recovery activity to proceed immediately. Understanding the steps professionals must take to prepare correctly for safe, efficient, and effective restoration helps our customers partner with our crews. Collaboration ensures  that the ultimate result of our joint efforts is a secure, clean, dry, disinfected, and deodorized home for you and your family--“Like it never even happened.”

First We Inspect

Although our team is very familiar and skilled with fire damage restoration in Charlotte, every job we take on is unique. An in-depth inspection of the damaged area is essential before we can create the appropriate fire damage mitigation and remediation plan for your home. We trace the migration of smoke and soot residues throughout your property as damage can manifest far from the ignition site. Every moment taken to gather data increases the likelihood of superior results from our remedial actions.

Second We Evaluate

The SERVPRO team is highly qualified in the fire damage restoration industry’s best practices, including the theories of smoke, soot, and odor damage as well as applied strategies to mitigate and remediate the maladaptive results of a household blaze. We evaluate the characteristics and qualities of residues, the intensity of charring, and the presence of complications such as water damage and odors as we begin to prioritize and plan. Harm to structural components and contents are all part of the equation as we match products and protocols to the damage observed.

Third We Provide Emergency and Safety Services

Safety for you and your family and our crews are paramount considerations. SERVPRO completes emergency measures as needed to secure your property, including board up and tarping and water extraction. We can generate power for needed interventions if utilities are temporarily unavailable. We set up containment perimeters and operate air scrubbers to ensure the welfare of occupants and our workers.

Fourth We Complete a Detailed Remedial Agenda

Once safety and emergency protections are in place, SERVPRO’s crews work through a comprehensive clean up plan designed for your circumstances. Deep cleaning of surfaces and contents completes using precisely matched products and methodologies. We help arrange for rebuilding and repairs as needed. Structural drying, disinfection, and deodorization are critical tasks that, when taken together with our other efforts, return you fire-damaged home to preloss condition.

The talented and trained team at SERVPRO of North Central Mecklenburg County is ready to tackle your fire damage needs. Call (704) 596-9700 day or night, 365 days a year, to set up an assessment as the first step back to a secure and comfortable dwelling.

When a storm comes your way, call the people that are prepared

12/11/2019 (Permalink)

Air Movers and Dehumidifiers in warehouse We're a 24/7 company and always prepared with equipment for whatever a storm may bring you!

SERVPRO of North Central Mecklenberg County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

SERVPRO prides itself in its fast response times.

Since we are locally owned and operated, we are able to respond quickly with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a storm hits Charlotte, Huntersville, Cornelius or Davidson - we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Call us today at 704-596-7900 to schedule your appointment! 

Some things are meant to be long term, especially when growing a business- just not MOLD!

12/10/2019 (Permalink)

Mold behind wall panel before restoration Once we peeled back the affected area, mold was discovered at this commercial property.

Okay we get it, not everyday can you see leaks that may cause long term damage. In this case, the leak was not noticeable at first. Water has a mind of its own in which the leak was not significant enough to come through the fiberglass reinforced plastic wall panel. Once the water started to come out, SERVPRO of North Central Mecklenberg County was contacted for a professional eye. 

Our technicians handled this quickly, as we could tell it had been building up for a while behind the wall. We removed all the bad stuff and replaced it with correct restoration as well as gave some pointers for future issues that they may have.

Call us today if your unsure if your commercial property has suspected mold! 

There are going to be challenges with water! That's why you call SERVPRO to handle the job!

12/3/2019 (Permalink)

Water leaking from cast pipe When this happens, it's best you call the professionals to handle it!

Flooding and water damaging events around Charlotte commercial properties are often complex with numerous issues that require a knowledgeable and timely response. Even if its relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many cases, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environment concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need!

Charlotte, Huntersville, Cornelius, and Davidson 24 Hour Emergency Water Service

11/4/2019 (Permalink)

Inches of water flooding on tile floor We are available anytime, any day, for any situation such as the above picture! Call us today at 704-596-9700

SERVPRO of North Central Mecklenburg County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 704-596-9700

We understand that when you call us, you may be feeling stressed and concerned. You need an expert to guide you through this crisis. SERVPRO of North Central Mecklenburg County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Central Mecklenburg County

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Know who to call for your Water and Flooding Needs

10/18/2019 (Permalink)

Water flooding in basement This is what you dont want to let sit and wait, call SERVPRO of North Central Mecklenberg County to be there for you water crisis!

We have all had medical emergencies and we know to either rush to the hospital or contact 911. We often forget that there are more than just medical emergencies. What about issues at your house, apartment, vacation home or rentals?

Just like medical emergencies it is important to know who to contact when things are going wrong at your property. SERVPRO of North Central Mecklenburg County is here for you.

Flooding and water emergencies don't have to wait for regular business hours. SERVPRO of North Central Mecklenburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week-- including ALL holidays.

Do you need Emergency Service? Don't know who to call? Well, Call Us 24/7 at 704-596-9700

How well are you prepared for the damage from an unexpected fire?

10/18/2019 (Permalink)

Smoke coming from underneath door Each fire job requires a unique solution, we have your answers to restoring at SERVPRO!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot facts:

  1. Hot smoke migrates to cooler areas and upper levels of a structure.
  2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central Mecklenberg County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Have questions about Fire, Smoke, or Soot Damage? Call us Today- 704-596-9700