Recent Posts

Know who to call for your Water and Flooding Needs

10/18/2019 (Permalink)

Water flooding in basement This is what you dont want to let sit and wait, call SERVPRO of North Central Mecklenberg County to be there for you water crisis!

We have all had medical emergencies and we know to either rush to the hospital or contact 911. We often forget that there are more than just medical emergencies. What about issues at your house, apartment, vacation home or rentals?

Just like medical emergencies it is important to know who to contact when things are going wrong at your property. SERVPRO of North Central Mecklenburg County is here for you.

Flooding and water emergencies don't have to wait for regular business hours. SERVPRO of North Central Mecklenburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week-- including ALL holidays.

Do you need Emergency Service? Don't know who to call? Well, Call Us 24/7 at 704-596-9700

How well are you prepared for the damage from an unexpected fire?

10/18/2019 (Permalink)

Smoke coming from underneath door Each fire job requires a unique solution, we have your answers to restoring at SERVPRO!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot facts:

  1. Hot smoke migrates to cooler areas and upper levels of a structure.
  2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central Mecklenberg County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Have questions about Fire, Smoke, or Soot Damage? Call us Today- 704-596-9700

We at SERVPRO of North Central Mecklenberg County want to help you prepare for Hurricane Season

10/16/2019 (Permalink)

Lightening in the sky near a hurricane warning sign Hurricane Season is here!

-Make sure you have bottled water, a first aid kit, flashlights, a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler's checks.

- Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

- Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, email it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information- the name of your company and agent, policy number and contact information.

- Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

- Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

- Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners' insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Restoring YOUR Lake Norman Commercial Property After Water Damage

10/16/2019 (Permalink)

SERVPRO box truck with logo We are always on call and ready to go!

Flooding and water damage events at Charlotte or Lake Norman commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environment concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in YOUR business, give us a call at 704-596-9700 and we'll be there fast with the help that you need!

Dont forget about your fire alarms!

9/18/2019 (Permalink)

Smoke rising towards fire alarm Fire alarm going off due to smoke

The number one reason to install a fire alarm is to make the building safe for your employees, customers, and tenants. A combination of smoke and heat detectors, sirens and bells, and strobe lights detect and alert building occupants of a fire, giving them ample time to evacuate in an orderly fashion. A few examples on why its important to test your alarms are as followed but not limited to:

  • Fire alarms save lives
  • Fire alarms reduce property loss
  • Fire alarms shorten your recovery time
  • Fire alarms may qualify you for insurance discounts
  • Fire alarms keep you code compliant

The National Fire Alarm Code requires weekly and quarterly visual checks, more thorough semi- annual tests, and professional yearly inspections. Cleaning up after a fire and restoring a home or business to its original condition is a job that requires professionals. That's where SERVPRO of North Central Mecklenberg County comes in! Give us a call at 704-596-7900 todayin case a fire occurs & restoration is needed. 

What makes us stand out from the rest? Let us give you one example!

9/5/2019 (Permalink)

Convention Award sits on owners desk Outstanding Sales Performance Award given at SERVPRO 50th convention sits proudly on Dan Kelly's desk

SERVPRO of North Central Mecklenberg County has won many awards in the past, but this one we are super proud of! Recently we received this award at SERVPRO's 50th convention located in Sacramento, California. Our owner, Dan Kelly, was one of the many recognized for having outstanding sale services provided to the community. What makes us different you ask? Here at SERVPRO North Central Mecklenberg County we go above and beyond the company's slogan "Like it Never happened". We have highly skilled professionals in and out of the office that  will make sure you are happy and satisfied once your project is completed! Would you like to see first hand on how we operate? Give us a call at 704-596-9700 and let us show you why SERVPRO is the right choice for you. 

Have a Business that needs a little bit of love? SERVPRO has the answer to your dreams!

9/5/2019 (Permalink)

Technician cleaning office carpet with SERVPRO equipment Our tech proudly cleaning a commercial property

To some, it doesn't matter on how good the service is or how friendly employees are when entering a business. Studies show 9 out 10 people recognize cleanliness immediately when entering an establishment. That means they can quickly determine if your services are wanted.

SERVPRO of North Central Mecklenberg County is here to help you keep your business clean and professional for all of your clientele needs!

Whether its needing carpets cleaned, upholstery steamed, or even just a fresh coat of paint on walls- we are the guys you need! Our technicians are always on call and are always ready to help restore or upgrade your property. Please call us at 704-596-9700 to discuss how we can keep your business look like nothings ever happened!   

Prepare for Fall

8/19/2019 (Permalink)

As we all begin to tackle cleanup chores, please dont lose sight on safety. SERVPRO of North Central Mecklenburg County wants to remind our readers that this is a good time to be aware of safety and health.

Now is a good time to test, clean, and replace the batteries in your smoke detectors as outlined by the manufacturer.

While you're at it, check your fire extinguishers. Businesses are required to inspect their extinguishers annually. You should be doing the same.

Change out those furnace air filters as well. After a long hot summer, a fresh filer helps reduce stress on the furnace or heat pumps fan.

Pay attention to the tools and cleaning chemicals you may be using. Keep them away from children and pets.

Finally, remember to use proper lifting techniques. After a relaxing summer, we need to remember our limits!

          Happy and Safe Cleaning from your local SERVPRO! 

Dont forget those pipes!!

8/16/2019 (Permalink)

Ice frozen on pipes outside of home Pipes outside of your house can look like this during the winter if not properly taken care of!

Sometimes we forget that our pipes are just as important as any other season preparation for our homes or business properties. Here at SERVPRO North Central Mecklenburg County, we are the people to call when this happens! Before the summer ends, we have a few quick tips to make sure you avoid your pipes from bursting as well as getting them ready for Autumn!


  1. Wrap outside faucets
  2. Caulk around pipes where they enter the house
  3. Disconnect garden hoses
  4. Drain in-ground sprinkler systems


  1. Let a stream of water run, if the temperature drops below freezing.
  2. Open cupboard doors in the kitchen and bathroom.
  3. Shut off and drain your water system if you are leaving home for several days.

Call SERVPRO today for all of your restoration needs at 704-596-9700! 

UH-OH! There's water at my property! What do I do?

7/31/2019 (Permalink)

When these types of situations occur, it is possible that your commercial property will suffer from commercial flood damage, requiring you to call in a professional restoration company like SERVPRO. The combination of water and damage can create many problems with your company's building. Once a hole, flood, or leak happens in your business' structure, it is likely that commercial flood damage took place inside your property.

When water enters a area in the building, problems can get caused that are best treated by a professional and highly trained team like our SERVPRO technicians. We know how to mitigate many types of commercial flood damage here at North Central Mecklenburg County. Being that we are local, we have experience in dealing with issues created by leaks, burst pipes, & storms.

Flood Damage and moisture can then create several issues with substances that make up the structural components of your commercial property. Saturated building materials can lose their structural integrity and deteriorate. Also, then if organic substances stay wet for more than 48 hours, fungal growth can occur.

Whenever any H2O enters your home even if it is in the form of snow, it can cause your place of structural business issues. If you ever notice water inside your commercial property, call SERVPRO of North Central Mecklenburg County at (704) 596-9700 24/7.