Recent Storm Damage Posts

What Should I do First After Flooding in my Mecklenburg Home?

5/6/2020 (Permalink)

SERVPRO of North Central Mecklenburg County is your ally in an emergency.

When Your Home in Mecklenburg County Floods, Calling a Professional Restoration Service Is Your Priority

Flooding can happen within a short time. You may be enjoying your home one day and find it full of water the next. As much as we prepare as homeowners, Mother Nature is a more significant force than we are. When a water event occurs, you must take the crucial step of calling a professional restoration service to assess and remediate the damage.

In Mecklenburg County, the answer to your flood damage is our team at SERVPRO. We are members of your community and understand the needs of our neighbors. Our training and job experience prepare us to handle even the most complex situations, so you can have peace of mind when you rely on our expertise. Upon arrival at your home, we ensure the safety of your family and our team by making sure all electrical and water sources are either shut down or operating safely. We also wear personal protective equipment to avoid contamination from bacteria and debris within the floodwaters.

How do I decide what to care for first after a flood?
Homeowners face difficult decisions when a flood invades your home. At the same time that you try to preserve your priceless memories and family heirlooms, you strive to protect the structural integrity of your home. When our SERVPRO team arrives, we can help guide you through the process so that you can achieve both objectives. Our team understands the steps necessary to preserve your home and its contents, and we proceed with the following:

    •    Separate unaffected areas with protective barriers to avoid cross-contamination as much as possible.
    •    Extraction of water using pumps, air movers, dehumidifiers, and air circulators to encourage evaporation.
    •    Disinfect your home using EPA approved solutions that kill microorganisms and prevent their reproduction.

As we travel through the restoration journey, we also look at any documents or priceless objects you wish to restore. Our team creates a tailored approach to restore as much of your home as possible.

SERVPRO of North Central Mecklenburg County is your ally in an emergency. Call us at (704) 596-9700 and let us leave your home, “Like it never even happened.”

For more about Mecklenburg click here.

We Act Fast In Mecklenburg After A Flood

4/2/2020 (Permalink)

Our technicians work on making sure equipment is appropriately cleaned, filters are changed, and equipment is ready to go and available 24/7.

Flood Damage Mecklenburg County – Storm Damage

Storms roll through an area leaving one home left untouched, while the next home suffers broken windows, a torn roof, and extensive water damage inside. It isn't straightforward to understand how these events occur in this manner. With all of the damage, neighbors pitch in to help each other providing support, food, and clothing.

SERVPRO is part of Mecklenburg County providing flood damage services to the county and the surrounding areas. We are part of the community and pitch in to help our neighbors and friends in these situations. Our trucks are pre-equipped with everything required to help out in these situations. We can respond in less than 4 hours, and our professional teams are available 24 / 7.

Emergency Storm Damage

We have a certified team of mold, water, and fire specialists trained to mitigate the flood damage, clean, and dry the home after storm damage. Also, our in-house division of general contractors can assist with emergency repairs to eliminate additional damage. We board up windows and doors as well as place temporary tarps on the roof to reduce additional water damage and prevent rodents and birds from entering.

Water and moisture should be removed as quickly as possible to prevent mold damage and deterioration of the contents and the structure. SERVPRO deploys truck-mounted pumps, as well as smaller submersible, pumps to remove standing water. In situations where there is standing water, damaged drywall must be removed and discarded. The exposed studs can be dried and water removed from cavities. Once everything is dry, repair and reconstruction can proceed.

Our in house division of general contractors can assist in making these repairs. We work in conjunction with your insurance adjuster to enable efficient claims and processing. We check all of the electrical systems, install new drywall, and paint as needed. All floor materials are usually replaced. We aim to return your home to its original condition, "Like it never even happened."

Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 for 24/7 service. We're Faster To Any Size Disaster.

See more about Mecklenburg County.

Flooding In Your Charlotte Home

1/24/2020 (Permalink)

We’re Faster to Any Size Disaster!

Emergency Services to Limit Further Flooding in Charlotte Homes

As home and business owners have seen in recent years, our area can see some of the harshest weather events that can make landfall from the Atlantic. With thousands of businesses and homes in the city and its surrounding neighborhoods, a prompt response after a devastating storm loss situation is vital to protecting your property as much as possible. With years of experience, a combination of our technicians and licensed general contractors can work to provide vital emergency services and mitigation.

Flood damage to Charlotte homes after a damaging storm might be unavoidable, but how severe these effects become hinges on the response of our technicians and the actions they take once we arrive. Our general contractors, for example, are vital to sealing up penetration points to prevent further runoff or newly developing storms from entering the household through vulnerabilities in the roof, siding, or other structural elements.

These same professionals might have to conduct tree removal as well when larger limbs or full trees have fallen into the structure. A direct impact from a massive tree limb or the trunk can collapse a roof or cause substantial structural damage in other ways. This situation can lead to floodwater entering the property unabated. Roof tarping and board up services can reduce direct water flow and wind-driven losses.

Much like our general contractors have vital steps to take when flooding is occurring, our restoration technicians must also get started on recovery as quickly as possible. We arrive with helpful mitigation tools like powerful extractors and pumps to reduce standing water in the affected areas. Once surface water gets addressed, our direct evaporative equipment like air movers can work to address saturated materials to minimize the need for reconstruction in your house.

Reducing the out of pocket expenses for our customers after a flood might mean the way we can navigate the needs of your insurance provider, but also hinges on the fast response and emergency services that we can provide immediately following a storm loss. No matter how we can help, you can reach our SERVPRO of North Central Mecklenburg County team 24/7 at (704) 596-9700.

For more about Charlotte click here.

Charlotte Flooding Got You Down? SERVPRO Can Lift You Up with Swift and Efficient Restoration Services

12/22/2019 (Permalink)

Storm Damage Mitigation by SERVPRO for Charlotte Property Owners

Mixed Wintry Precipitation Means Storm Damage in Charlotte

Heavy rains and high winds can share center stage with sleet and snow in Charlotte as we move through the last weeks at the end of the year. When torrential precipitation pounds down with temperatures dipping nearing freezing, your home risks exposure to significant storm devastation. Saturated ground coated with an icy mix accelerates overland flooding and seepage into crawl spaces and foundations as wet moves to the dry construction and space inside your lowest levels.

First We Secure

When storm damage in Charlotte comes lapping up your basement stairs or through a hole smashed through your roof by an ice-covered branch, you need a reliable emergency response. After we assess safety risks such as submerged debris or live electricity, our crew works fast to tarp over or board up breaches in your home’s exterior.

Second We Extract

Floodwaters can rain down from above, flow in from the surface, or ooze through the surrounding ground. A rapid removal of fluids is essential as porous building materials deteriorate quickly, and secondary damage like mold growth can gain hold within a 24 to 48-hour window. SERVPRO's service vehicles contain submersible pumps and both truck-mounted and portable extractors. If the electricity is temporarily unavailable because of the storm, our gas and generator-powered equipment prevents delays in water extraction.

Third We Manage Contamination

Storm damage leads to water damage which nearly always complicates with significant amounts of contaminants. Household, road and landscaping chemicals, infectious wastes, other microbial infestations, and hazards like asbestos and lead can all join the mix. SERVPRO crews are familiar with local hazardous waste containment and disposal mandates, ensuring the dangerous fluids and debris we capture, bag, or otherwise secure are lawfully managed. Our crews clean contaminated surfaces with appropriate products using industry best practice methods. Sanitization with EPA-registered products makes your living spaces safe to inhabit.

Finally We Dry

SERVPRO employees are scientist-like, masters of psychrometry, the theory and application of efficient structural drying. Using a range of moisture detection and metering tools to collect data, we establish drying goals. Air movers, heaters, and dehumidifiers each add a drying element. Our technicians evaluate the needs and position the equipment to achieve the right balance for effective drying. Monitoring and adaptations throughout the project eventually deliver a clean, sanitized, and dry home to you and your family.
 
The trained and well-equipped team at SERVPRO of North Central Mecklenburg County is poised to help your recovery from storm damage. Call us 24/7 at (704) 596-9700. We’re Faster To Any Size Disaster.

When a storm comes your way, call the people that are prepared

12/11/2019 (Permalink)

We're a 24/7 company and always prepared with equipment for whatever a storm may bring you!

SERVPRO of North Central Mecklenberg County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

SERVPRO prides itself in its fast response times.

Since we are locally owned and operated, we are able to respond quickly with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a storm hits Charlotte, Huntersville, Cornelius or Davidson - we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Call us today at 704-596-7900 to schedule your appointment! 

We at SERVPRO of North Central Mecklenberg County want to help you prepare for Hurricane Season

10/16/2019 (Permalink)

Hurricane Season is here!

-Make sure you have bottled water, a first aid kit, flashlights, a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler's checks.

- Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

- Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, email it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information- the name of your company and agent, policy number and contact information.

- Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

- Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

- Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners' insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Lake Norman Residents, are you Hurricane Prepared?

5/3/2019 (Permalink)

We at SERVPRO of North Central Mecklenburg County want to remind residents of Charlotte, Huntersville, Cornelius and Davidson, NC that now is the time to start preparing for the upcoming hurricane season.

 -Make sure you have bottled water, a first aid kit, flashlights,  a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler’s checks.

  -Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

 -Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, e-mail it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information – the name of your company and agent, policy number and contact information.

 -Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

 -Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

 -Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners’ insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Thunderstorm Safety Tips

2/21/2019 (Permalink)

Severe thunderstorms can be dangerous and even life threatening. Being prepared beforehand can keep you safe and secure during a thunderstorm. Here are some safety tips that you can do before, during, and after the thunderstorm. 

Before: 

  • Keep an up to date medical kit within your home in an accessible area. 
  • Keep multiple flashlights with extra batteries, you don't know if you could lose power.
  • Be stocked up on extra food and water
  • If anyone in your family takes a special type of medicine, keep an extra stock with your medical kit. 
  • Check the weather forecast and be up to date on the storm around your area.

During:

  • Take shelter in a safe and sturdy area and stay inside.
  • Turn off your air conditioning and anything else that uses a large amount of power
  • If flash flooding occurs, get to the highest ground possible. 

After:

  • Check around your home to see if you have any damages to your structure or property.
  • Avoid any downed power lines.
  • Be neighborly! Check in on your neighbors, especially anyone who is elderly or requires special assistance. 
  • Continue to monitor the storm and watch its path.