SERVPRO of North Central Mecklenburg County Employee Photos

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Winston Sheppard

Winston Sheppard is the Marketing Manager at SERVPRO of North Central Mecklenburg County. He is very dependable and has a strong work ethic and great customer service skills. Winston is knowledgeable with sales, production and in office task. He is responsible for completing Emergency Ready Profiles (ERP), setting up continuing education classes for local insurance agents and responding to our customers needs. He also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Oder Control, Fire & Smoke Restoration, Water Damage Restoration. 

Nichole Slaughter

Nichole Slaughter is the Office Manager at SERVPRO of North Central Mecklenburg County. She graduated from Radford University with a Bachelors of Science. She has over 8 years of office experience and supervision. Nichole handles insurance filing protocols, material orders, office financials, helps with marketing and other tasks requested by the Franchise Owner. 

Valerie Payne

Valerie is the front office Executive Administrative Assistant at SERVPRO of North Central Mecklenburg County. She has been with the franchise for over 7 years. She has extensive knowledge of the entire flow of the business. Valerie is the one who captures the customers needs, makes sure all documents are sent, completed and received. She also helps with file audits and uploads.  If you call the SERVPRO of North Central Mecklenburg County, chances are you will speak with Valerie.

Matt Wilson

Matt Wilson brings a valuable skill set to SERVPRO of North Central Mecklenburg County. His extensive experience with reconstruction and quality finish-work skills are recognized throughout the industry. He work great with the team and doesn't mind sharing his skills with others.