SERVPRO of North Central Mecklenburg County Employee Photos

Male employee standing in front of cream wall

Winston Sheppard

Winston Sheppard is the Marketing Manager at SERVPRO of North Central Mecklenburg County. He is very dependable and has a strong work ethic and great customer service skills. Winston is knowledgeable about sales, production and in-office task. He is responsible for completing Emergency READY Profiles (ERP), setting up continuing education classes (CE) for local insurance agents and responding to our customers' needs. He also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Oder Control, Fire & Smoke Restoration, Water Damage Restoration. Winston has expanded our franchise footprint since 2016 and is involved in the Mason Lodge Charity. He is a MARA baseball coach, is a member of the Mason Lodge, Gentlemen's Club, Blue Goose, Charlotte Restorers, and is also the Spark Golf League commissioner. Of course, Winston loves playing a round of golf.

Female employee standing in front of a cream wall

Nichole Slaughter

Nichole Slaughter is the Office Manager at SERVPRO of North Central Mecklenburg County. She graduated from Radford University with a Bachelor of Science Degree. She has over 8 years of office experience and supervision and has been with us since 2017. Nichole handles insurance filing protocols, material orders, office financials, helps with marketing and other tasks requested by the Franchise Owner. Her learning and expertise are on-going with the Ready Hero Program, Webinar and SERVPRO Corporate training. Nichole is a Kappa Delta Pi--Education Honor Society--and attends events at Davidson College. She volunteers at To Our House Homeless Shelter. Nichole lives in Concord and enjoys shopping, traveling, and making memories with her family.

Female employee standing in front of cream wall

Valerie Payne

Valerie is the front office Executive Administrative Assistant at SERVPRO of North Central Mecklenburg County. She has been with the franchise for over 9 years. She has extensive knowledge of the entire flow of the business. Valerie is the one who captures the customers' needs, makes sure all documents are sent, completed and received. She also helps with file audits and uploads.  If you call the SERVPRO of North Central Mecklenburg County, chances are you will speak with Valerie. She does local office trainings and also webinars, she is always moving forward. Valerie is involved in Community Bible Study, enjoys reading and attending her grandkids' sporting events. Valerie lives in Gastonia, NC.

Female employee standing in front of cream wall

Margie Olinger

Margie is our Office Administrative Assistant at SERVPRO of North Central Mecklenburg County since 2019. From answering the phone to detailed paperwork, she is the go-to-girl. Communications are key to great service, and Margie excels. She lives in Concord, NC and participates in Davidson Events, of which there are many. Margie has two beautiful children and enjoys working on computers, and likes Paint & Wine.

Male employee standing in front of cream wall

Matt Wilson

Matt Wilson brings a valuable skill set to SERVPRO of North Central Mecklenburg County. His extensive experience with reconstruction and quality finish-work talents are recognized throughout the industry. He works great with our team and is always willing to share his knowledge to make our crew better. From 2004, and with us from 2017, his skills have been awesome. Matt is involved with Habitat for Humanity and finds time to hunt, fish, go 4x4 wheeling, and spend time with his family.

Male employee standing in front of cream wall

Robert Blair

Robert is a Production Technician at SERVPRO of North Central Mecklenburg County. His strong mitigation skills make him a valuable team member. He has been with us since 2019 though he has five years experience as a technician and field supervisor. He has training from Jim Pearson's in house certifications in trauma, mold, flood, HVAC cleaning, and insulation removal. He has several years experience in remodeling rentals. Robert likes building weird things, then throwing them away. He enjoys studying psychology, reading, writing fiction, and competitive shooting. Robert keeps busy.

Male employee standing in front of cream wall

Terrill Stokes

Terrill is a force as a Mitigation Technician at SERVPRO of North Central Mecklenburg County. His job knowledge and skills provide exceptional cleanup and restoration outcomes. Our clients' expectations are always met when Terrill is on the job. He has over ten years experience in the construction and restoration industries and has been a team member since 2019. Terrill lives in Charlotte and enjoys cooking and being a father to his three boys and a daughter.

Male employee standing in front of cream wall

Jeff Winfrey

Jeff is the Reconstruction Supervisor at our SERVPRO of North Central Mecklenburg County franchise. He is a valuable member of our build back crew. Attention to detail, neat job site and satisfied customers are high on Jeff's list. He has 30 plus years in the construction and restoration business and has been a team member since 2016. Jeff plays music at multiple fundraisers every year and finds time for camping and hiking. He lives in Mooresville, NC with his wife Janet and their two children Xavier and Dax.

Male employee standing in front of cream wall

Shaheim Cannie

Shaheim is a Production Technician at SERVPRO of North Central Mecklenburg County and is a very hard worker. He understands the mitigation processes having several years experience and has been part of our team since 2019. He is certified as a WRT water damage restoration technician and leaves are customers always smiling. Great to have Shaheim on our team. Shaheim lives in Charlotte and participates in the Toy Drive and Back to School Drive.

Male employee standing in front of cream wall

Kevin Smith

Kevin is a Production Technician at our SERVPRO of North Central Mecklenburg County franchise since 2019. He brings enthusiasm and a great work ethic to the job, each and every day. Kevin strives to keep our customers informed and satisfied with the results of our restoration efforts. He is in the Hero Ready and On-Line Training Programs. He is new to our area and lives in Kannapolis. Kevin was in the US Army and served three years. He likes to cook, sports, and playing with his dogs.

Male employee standing in front of cream wall

Michael Green

Michael is a Mitigation Technician at SERVPRO of North Central Mecklenburg County. He is a team player since 2019 and is always willing to help--both our crews and our customers. He has certification as a WRT and continues his training. Michael is an asset to our franchise. He lives in Charlotte and is involved with Toys for Tots and enjoys spending time with his family and playing with his dog.