What our Customers say...


I've just used this SERVPRO for the second time now. Both times from my son overflowing the upstairs tub. The crews here have been great at drying everything out and getting things back to normal. Best of all they did not make me feel embarrassed by the second go around. They are really professional. They dealt directly with the insurance company which was convenient as well. I would use them again in an instant, but hopefully won't need to.

This crew was great! They were professional and patient during the whole process. They were so helpful in working around my busy schedule and very sensitive with my children and pets. What started out as a disaster turned into a beautifully remodeled kitchen that I absolutely love entertaining in.

These people did everything RIGHT. They showed up on time; their workers were competent and friendly; the quality of the work was superior. I feel as if I have a whole new garage. If I had a business, I would try to hire Andrew away from you. In a world in which so many companies try to take short-cuts, these people went the extra mile to give my house a professional service. They have my highest recommendation.

Thank goodness for SERVPRO of North Central Mecklenburg County. I had never experienced water damage in a home, so when I called SERVPRO I felt traumatized. SERVPRO came in with courtesy, efficiency and professionalism and took care of everything in a way which allayed my fears. They set up the process of mitigation and repair in a way that allowed me to stay in my home and to function with the least difficulty possible while they mitigated and repaired.

While onsite professionals were very knowledgeable, courteous and prompt. The service was exceptional!

Did a great job-worked until 2:am to get water out & set up dehumidifiers. We are very grateful!

It turned out to be a bigger job than first thought. But the entire team worked hard to remediate all damage and problems

Thank you for everything you did to help me with my house. The team was awesome!

Based on my experience I would recommend this company to a friend!

Andrew and everyone who assisted him were excellent, courteous and professional every step of the way. Andrew was key in making the stress of this event less stressful as working with him was effortless!

The crew were outstanding. Excellent communication skills! Thank You!

Josh and Jeanne were very helpful!

Amanda and the team at SERVPRO have consistently exceeded expectations. For myself, the homeowners and board members of the high-end condos my company manages SERVPRO was great. I know that I can make a quick call, give her the details and SERVPRO will take it from there. They provide updates if necessary but I know I can trust that the job is done once I place that call. I feel lucky to have found such a reliable restoration company!

Thank You for coming to our rescue! You made a terrible situation tolerable!

THANK YOU for taking care of the water problem in my home over the weekend. I was completely overwhelmed. Your guidance on Saturday morning helped tremendously and gave me much relief to know help was on the way. Kris, was fantastic! He was at my door by noon on Saturday and had most of the water removed by the time he left. I can’t say enough about your company’s expertise and professionalism, I will surely recommend your company to anyone I know. You are my heroes!

Fantastic customer service!!! Wish there was a rating greater than 10!

I was very pleased! Very impressed with this SERVPRO. Thank You! I was glad that at each visit I saw the same faces. I appreciated the phone calls and willingness to work with my morning schedule.