What our Customers say...
Water Damage Testimonials
We had water damage due to overflowing the bathtub and needed to use SERVPRO. We got an immediate response, they had someone come out within the hour, and it was cost efficient. We definitely recommending using them and will now use them for addition future services!
Being employed at SERVPRO of North Central Mecklenburg County I have learned so much. After many years of employment I love to watch the team constantly grow. I am pleased to have co-workers that are professional, and quick to get work completed.
I spend a lot of my time working with mitigation technicians. Most of our calls are due to a customer having a water loss. Our water mitigation technicians a quick to get all needed from me and get on the loss site as quickly as possible to start mitigation and to make each job look "Like it never even happened."
You guys have been helpful especially Taylor. He came because of a leak in the ceiling and discovered a leak in our break room coming from the dishwasher. If it wasn't for this guy being through it could have been months before this issue was discovered.
Just wanted to say THANKS for taking care of the water problem in my home over the weekend. I didn't know what to do. I remember a friend talking about work you guys had did for her family. Your staffs help on Saturday tremendously helped and I felt a instant relief when I knew you guys were coming. Taylor was awesome. He was very polite and got to work right away. It meant so much to me that during an emergency where I was so lost I could depend on company like you to calm me down and meet my needs. I can't brag enough about your company and the urgency you guys showed. THANKS SO MUCH
SERVPRO of North Central Mecklenburg County has been wonderful. I had my roof repaired two months prior to contacting SERVPRO. SERVPRO sent out a gentleman by the name of Winston that was very helpful. Instead of allowing his team to just come in and do the work he did things the right way. He helped me to contact the roofing company so they could correct the job they did so this wouldn't be a continuous problem. THANK YOU to SERVPRO for going above and beyond.
Based on my experience I would recommend this company to a friend!
I've just used this SERVPRO for the second time now. Both times from my son overflowing the upstairs tub. The crews here have been great at drying everything out and getting things back to normal. Best of all they did not make me feel embarrassed by the second go around. They are really professional. They dealt directly with the insurance company which was convenient as well. I would use them again in an instant, but hopefully won't need to.
These people did everything RIGHT. They showed up on time; their workers were competent and friendly; the quality of the work was superior. I feel as if I have a whole new garage. If I had a business, I would try to hire Andrew away from you. In a world in which so many companies try to take short-cuts, these people went the extra mile to give my house a professional service. They have my highest recommendation.
Thank goodness for SERVPRO of North Central Mecklenburg County. I had never experienced water damage in a home, so when I called SERVPRO I felt traumatized. SERVPRO came in with courtesy, efficiency and professionalism and took care of everything in a way which allayed my fears. They set up the process of mitigation and repair in a way that allowed me to stay in my home and to function with the least difficulty possible while they mitigated and repaired.
While onsite professionals were very knowledgeable, courteous and prompt. The service was exceptional!
Did a great job-worked until 2:am to get water out & set up dehumidifiers. We are very grateful!
It turned out to be a bigger job than first thought. But the entire team worked hard to remediate all damage and problems
Thank you for everything you did to help me with my house. The team was awesome!
Thank You for coming to our rescue! You made a terrible situation tolerable!
Fantastic customer service!!! Wish there was a rating greater than 10!
I was very pleased! Very impressed with this SERVPRO. Thank You! I was glad that at each visit I saw the same faces. I appreciated the phone calls and willingness to work with my morning schedule.